Managed Services

IT Services

Play it Smart With ProVisionIT™

ProVisionIT™ incorporates a set of comprehensive IT management services at a predictable and affordable monthly cost. We provide top-class IT services and a sophisticated set of IT management tools, currently available only to Fortune 1000 companies. You get all of this without any large up-front investments or committing to long term contracts. Furthermore, start-up time is minimal. Our technology allows us to proactively fix issues before they turn into problems and quickly address problems before they become disasters. Experience a higher level of service with ProVisionIT™. By charging a predictable monthly cost, we profit when our customers have less problems rather than more.

Rely on us. ProVisionIT™. Your IT Department…Outsourced.

Broadly speaking, we manage everything related to your desktops, networks and servers. ProVisionIT™ does specialized SQL database monitoring, e-mail protection and management, network management, server maintenance, desktop support, performance monitoring, patch management, anti-virus updates, software deployments and much more. We have teams of certified technicians delivering high levels of IT support from our Service Desk and Network Operations Center on a 24x7x365 basis.

Customer Benefits

ProVisionIT™ believes in proactive monitoring and preventive maintenance. We work toward making your systems work optimally. This sets you free from all the worries of cost and downtime, allowing you to focus on your core business. You get a “no surprises”, affordable bill delivered each month without hidden costs.

Proactive Approach and Quick Response

  • Reduce IT downtime and security issues by over 70% via proactive management that anticipates needs and problems, and responds to your concerns in a timely manner.
  • Cut the attend time to a problem to less than 5 minutes via our remote management technology.
  • Access to Top Notch Expertise
  • Your IT infrastructure is supported by a team of highly specialized and experienced engineers working from our Network Operations Center. You will no longer be at the mercy of a technology “generalist”.
  • Access to Superior IT Management Technology
  • We deploy the same high-end IT management platform being used by companies such as Sony, LG Electronics, and Carnegie Mellon University.
  • Our IT management platform includes an integrated set of tools to proactively monitor, manage and protect your network.

Lower and Predictable IT Costs

  • A predictable monthly cost that can be budgeted with no surprises.
  • Eliminates the need to build in-house expertise on IT infrastructure and security technology.
  • Provides economies of scale that let small and medium sized businesses get “Fortune 500 class” IT.
  • Our average time to resolve an IT problem from start to finish is 22 minutes.

Still Unsure?

Are you still unconvinced of the benefits of outsourcing your IT department? Have we mentioned that

  • We have been able to resolve 93% of IT issues remotely and proactively.
  • On average, we have delivered savings of more than 35% to our customers in terms of IT support costs.
  • We use the same IT management technology being used by companies like Sony, LG, and CMU.

So, what we’re saying is that we will be able to manage your network, heal you of headaches, cut 35% of your IT costs, and provide world-class service on par with the biggest companies in the world.

Still unconvinced? No, we didn’t think so.