Anti-virus

24/7 monitoring and intrusion detection for all workstations and servers, threat detection and quarantine and automatic anti-virus definition updates

Spam Filter

Unwanted spam email quarantine, regular spam definition updates, email delivery queue as redundancy against email server failure

Server Maintenance

24x7 support of critical servers, security updates, Windows patches, backups verification, critical system event monitoring and preventative disk and system maintenance to optimize performance

Network Security

Firmware and security definition updates, threat detection monitoring for firewall, Windows security definition updates, development and enforcement of network access and security policies

Backups and Business Continuity

Development and execution of a business continuity plan, including necessary hardware redundancies, remote data center hosting and backup processes

Web Hosting

Dedicated servers and software for all major web development platforms, full service domain and DNS record management, eliminating the need for any other monthly webhosting cost

Technical Support Helpdesk

8x5 technical support to end-users, including remote and onsite support to address issues arising from workstation, applications, network, peripherals and mobile devices.

Desktop Maintenance

Security updates, Windows patches, preventative disk and system maintenance to optimize performance

Vendor Management

Single point of contact for technical issues that arise, interfacing with 3rd party vendors to serve as liaison throughout resolution process

Project Management

Periodic research, procurement, configuration and implementation of new technology (servers, workstations and other mobile or network devices) based on the business needs

(407) 608-6700 or toll free (888) MY-IT-PRO

Call today to speak to one of our technical support specialists

Email support@provisionit.com

Send an email to generate a support request in our responsive help desk