Anti-virus
24/7 monitoring and intrusion detection for all workstations and servers, threat detection and quarantine and automatic anti-virus definition updates
Spam Filter
Unwanted spam email quarantine, regular spam definition updates, email delivery queue as redundancy against email server failure
Server Maintenance
24x7 support of critical servers, security updates, Windows patches, backups verification, critical system event monitoring and preventative disk and system maintenance to optimize performance
Network Security
Firmware and security definition updates, threat detection monitoring for firewall, Windows security definition updates, development and enforcement of network access and security policies
Backups and Business Continuity
Development and execution of a business continuity plan, including necessary hardware redundancies, remote data center hosting and backup processes
Web Hosting
Dedicated servers and software for all major web development platforms, full service domain and DNS record management, eliminating the need for any other monthly webhosting cost
Technical Support Helpdesk
8x5 technical support to end-users, including remote and onsite support to address issues arising from workstation, applications, network, peripherals and mobile devices.
Desktop Maintenance
Security updates, Windows patches, preventative disk and system maintenance to optimize performance
Vendor Management
Single point of contact for technical issues that arise, interfacing with 3rd party vendors to serve as liaison throughout resolution process
Project Management
Periodic research, procurement, configuration and implementation of new technology (servers, workstations and other mobile or network devices) based on the business needs
(407) 608-6700
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